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Frequently Asked Questions

How can we help you?

What is One Mission?

We are a fundraising company for World Changers. One Mission is the first company to combine all the best fundraising ideas into one platform. We offer product fundraising (with products people LOVE) and free crowdfunding (online only) along with custom products, such as custom apparel. And, we have a team of big-hearted people committed to helping you reach your fundraising goals.

Is One Mission a non-profit organization?

No, One Mission is a for-profit company. But, we like to say that we are “not just for profit”.

Do I have to be a non-profit in order to use One Mission to raise money?

Definitely not. We’ve made One Mission usable by any individual or group that is out there trying to change the world for the better.

Supporter Questions

In the menu bar, click SHOP With PURPOSE.

  • Fill your cart with your favorite items. (The more you buy, the more you donate!)
  • Choose the One Mission Fund you’d like to support with 40% of your purchase funds. Aren’t tied to a specific Fund? By default, your purchase will support our One Mission Love Fund
  • Check out
  • Feeling the love? Leave a little extra donation, 100% of this amount goes to cause you choose.
  • We’ll lovingly package, ship your goods, and make sure your donation gets to the Fund you selected. Doesn’t that sound lovely?

That depends on the type of group you are supporting. Donations supporting individuals or groups that are not tax exempt organizations are definitely not tax deductible. On the other hand, cash donations and the 40% donated amount from product purchases that benefit tax exempt organizations such as non-profits, schools, churches, etc, are generally tax deductible. If your purchases and donations benefited a tax exempt organization then a note stating “The Donated Total qualifies as a year-end charitable contribution” will be added to the purchase receipt. This will act as your donation receipt, so keep it for your records.

With all that stated, every situation is different and we cannot give you definitive tax advice and encourage you to talk with a tax professional about all tax-related matters.


Yes. We use appropriate security safeguards to protect your personal information against loss, theft, and unauthorized access. Any personal information you provide through One Mission’s website is exchanged on a secure server. We use an advanced security system, the Secure Sockets Layer (SSL) protocol, to encrypt, or encode, information you send to us in the order process. The encryption process protects information, such as your credit card number, and billing and shipping information by scrambling it before it is sent from your computer. Only once we receive your information is it decoded, and we make all reasonable efforts to ensure its security on our own systems. Please take a look at our Privacy Policy and Terms and Conditions for more information.


No problem. If this happens, just send us an email (info@onemission.fund) within 24 hours of the transaction, and let us know and we’ll be happy to adjust the transaction to benefit your desired Fund.


Yes. In fact, you have to give your 40% product purchase donation to someone. Not associated with a specific fund? Well then, you have two options. You could ‘Find a Fund’ and browse all current funds and pick one to support – or by default – if you don’t specify a particular Fund, your donation will be allocated to the One Mission Love Fund, which helps One Mission continue to offer our services and grow.


The One Mission Love Fund is used to support the operational costs of the One Mission platform as well as causes and projects near and dear to our heart. As many of you know, we have a great big love for Haiti and are committed to helping with projects there that will help sustain families and build communities. Learn more >>


One Mission is all about making people happy and helping good causes achieve their fundraising goals. With every product purchase 40% is donated to the cause you selected. That’s awesome, right? Well, it does make exchanges, returns and refunds a little challenging. The first thing to keep in mind is that because of the donated portion of every transaction, we do not allow refunds. Instead, we have provided an exchange policy to accommodate, as much as possible, supporters in various situation. Learn More >>


We work really hard to get orders shipped as quickly as possible.  Learn more about our standard shipping times >>


Fundraising Questions

It’s easy. Click the green START A FUND button at the top of every page on our website and complete the form.

Next, WE APPROVE YOUR FUND and the partnership begins. In a hurry? We are quick to respond. We understand that time matters.

Then, WE HELP YOU: Our team will prepare your Fund Page for promotion. If you’d like, we can design a custom t-shirt for your cause or you can adopt a One Mission message. We will give you tips to maximize your efforts within your network. We even give you Facebook graphics and a custom link to share. We’re here to help you reach your goal.

So…YOUR JOB is to:
Promote your Fund Page (through your custom link) to your circle of friends, family, and supporters via Facebook, Twitter, and email. Shout it to the rooftops! Rally a few people close to you to help spread the word. Be creative, have fun, engage with your supporters, publicly thank them when they purchase a product on your behalf or when they leave you a donation. Repeat until you’ve reached your goal!

Never fear, WE HANDLE ALL THE LOGISTICS. As orders come in, we fulfill and ship directly to your supporters.
We send a check to you monthly, totaling 40% of your total sales + 100% of crowdfunded dollars. (Minus those pesky credit cards fees) And, we’ll be in touch with you every step of the way.


It’s a web page uniquely, completely, absolutely dedicated to your cause. It’s a place to share your story and gives you access to offer all One Mission products to your supporters while 40% of each purchase goes back to your cause. You can also offer custom apparel or products. We offer crowdfunding, a place to provide blog updates to your supporters and easy access to your donor list and information. It’s really a hassle-free way to fundraise. (You don’t have to worry about inventory, distribution, shipping or anything. We take care of everything!)  Learn More >>


Are you active on Facebook, and/or Twitter and Instagram?
Are supporters are spread out all over the United States?
Are you willing to promote your page, tell your story, and committed to raising money for your cause?
Do you want to offer your supporters the option to purchase all One Mission products while giving 40% of the purchases to your cause?
Do you want to offer your supporters the option to purchase your custom t-shirts or products that we design for you, while giving 40% of the purchases to your cause?
Do you want to offer your supporters the option to donate directly, no shopping or product ordering? We have crowdfunding, and it’s free!

Well then, yes. A One Mission Fund might be perfect for you!


Well… if you’re not active on social media, it will be pretty tricky to make your friends and family aware of your online Fund. But, never fear because we’ve got some great offline fundraising options as well.


It happens automatically!  One Mission sends physical checks to the payees of Funds by the 15th of every month for the prior months’ net donations.


An online One Mission Fund is absolutely free to start, maintain, and close. No setup fees, monthly fees, or withdrawal fees. Also, we don’t charge a platform fee for cash donations. We don’t take one cent of your donations, which means more money for your cause.

The only fee associated with cash donations and product purchases is the pesky credit card fee (2.9% plus $0.30 per transaction) which applies to the full transaction amount. (It’s simply the nature of the credit card beast!)

If you’re interested in a custom t-shirt, then a setup fee does apply.

Learn more about our fees >>


Right now we only work with Funds based in the United States. The Fund Leader can certainly do its work in another country, but we do require that the organizer or organization of the Fund be a resident of the United States. Also, we restrict sales of our products as well as cash donations to U.S.-based supporters only. We hope to expand outside the U.S. in the future.

*Please note: We do not accept political causes or causes that would benefit a for-profit business.


We accept almost any ‘good cause’. However, we do reserve the right to approve or deny any prospective Fund at our sole discretion. We welcome individuals facing a medical crisis, individuals and groups doing a mission trip, sports teams & fine arts groups, churches, youth groups, schools, adoptive parents, communities, as well as small and large non-profit organizations. As long as you are doing something good, we are likely to approve your fundraiser.

*Please note: We do not accept political causes or causes that would benefit a for-profit business.


Yes, it’s totally free to start a Fund. Learn more about our fees >>


That depends on what you want to do. We allow Funds to choose their start and end dates. For most Funds, we strongly recommend no more than 30, 60 or 90 days, in order to provide a sense of urgency and action among your supporters.  The maximum Fund duration available is 365 days which is sometimes a great option for non-profit organizations or fundraising groups that need a constant source of funding and promote their Fund page at different points throughout the year.  Funds can be extended by request of the Fund Leader.


Yes! Custom t-shirts are our jam. Almost all of our successful Funds utilize our custom products option. They really can boost funds raised for your cause. One Mission has an uber talented design team to help you create a thoughtful design that your supporters will really love. There is a one-time, upfront setup fee, but then once the items are created and featured on your Fund Page, you have no inventory to buy, ship, or manage. We take care of all of that for you.  Learn more >>


Even if you’re just a little bit social media savvy, we’d say ‘Yes.’ Obviously, the more thought and effort you put into the Fund promotion, the better. We recommend getting a team of people on board to commit to liking, sharing, and commenting on your posts. We also provide great social sharing tools and are super happy to offer advice and ideas, but it’s really up to you. The more you do, the more you raise.


It’s easy. Just remember your username and password that your used to create your Fund. Login from the top right corner of our One Mission home page, and all the tools are literally at your fingertips.


Absolutely. When you login to the Fund Dashboard, scroll down to the Supporters tab. There you can see all the sales and donations, the donor names, addresses, and all that jazz. We recommend public shout-outs to donors on social media. (A hand-written thank you note to your supporters would be super, too! People so appreciate that!)


Sure you can, and you should. You can do it two ways. First, we allow you to customize the donor receipt with a “thank you” message, especially from you. Also, you can get the names and addresses of purchasers from the Supporters tab in your Dashboard.


Of course! Helping others is why One Mission is here! However, we do ask that you get permission from the individual or group you wish to raise money for, and be very specific on your Fund Page indicating who you are raising money for and why. Also, be specific also about how and when you will deliver the proceeds to the final beneficiary.


Who are your friends, family, co-workers, friends of friends, friends of family, social media followers/friends, church members, etc? These are the people who will potentially shop for and donate to your cause. But, you have to get the word out. Send emails, post your Fund Link on social media, make announcements at church, shout it from rooftops. The more you do to promote the Fund, the more you will benefit.


Promote like mad! And don’t worry, we’ve got some tips and tricks up our sleeves to help you a bunch! The key is to get creative and have FUN with it! (And… we’ve found that featuring custom products on your Fund Page really helps!)


Definitely not. We’ve made One Mission usable by any individual or group that is out there trying to change the world for the better.


For tax exempt organizations such as schools, non-profits, churches, etc. donations received through fundraising are not considered taxable income. For individuals and groups doing fundraising, donations are typically considered personal gifts and are not taxable income.

But, every situation is different and we cannot provide specific tax advice, so please consult a qualified tax professional for guidance.


We expect, and Fund Leaders are required to agree, that Funds utilize the money they raise through One Mission in a manner consistent with the project described in their profile. However, we cannot guarantee the authenticity and honesty of all users of the One Mission website. So, please use caution and support only Funds that you personally know and trust. For more information about a Fund, it’s always a good idea to check out the group’s social networking/media link on their profile page.


The Fund gets 40% of all products sold through the One Mission website minus the credit card fee (2.9% plus $.30 per transaction) which applies to the full transaction amount. Yep, that’s right, 40%. So, when a supporter purchases a $25 tee shirt, the Fund gets $10 of that purchase minus the credit card fee.


Nope. Fund supporters aren’t charged anything beyond what they donate or purchase..


Only the best fundraising products on the planet! (Seriously) We provide beautiful, high-quality, positive-message based products plus gifts that you are going to LOVE. We carry the softest, most comfortable t-shirts and other styles, hand-poured soy candles, coffee mugs, art prints, note cards, jewelry & more! The best part? 40% of each and every purchase is donated. Whether you’re leading the fundraising efforts for your own cause or shopping to support a cause you love, what you are doing matters. Because either way, you are a World Changer.


These options are great if your supporters are in the same geographical area, such as teams, schools, groups, events, etc. We have a couple of different options: Old-fashioned order forms and the Change Challenge.


Typically, our offline fundraising groups customize a t-shirt for their group or team. We’re confident our design team will create a design you love, if you don’t already have one. Then, we’ll work with you on a few details, like specifying the apparel styles and colors (all price points available), the deadline when orders are due, the price you’d like to charge your supporters, and then we’ll create an order form just for you. You distribute the order forms, collect the payments and submit all orders to us for fulfillment. Once complete, we’ll give you the entire order for distribution.  Learn more >>


It’s a fun, simple, and effective way to raise money offline. Start by giving away our premium, 15-ounce hand-poured soy candles to your network of friends, family, local businesses or church congregations. In return, have them fill up the change banks with coins and return them to you for your cause. You count the money and go do some GOOD with it. Learn more >>


Of course! We’re all about collaboration. For example, we’ve had Fund Leaders who wanted to host a ‘home party’ or ‘pop-up shop’. How does this work? You order any of our One Mission products at wholesale, which is a 40% discount off retail, we ship them to you, you mark them up, invite your friends over to shop,and then keep the difference made! Have another idea? Let’s chat.


Have Questions or Want to Chat?

Give us a call at (319) 895-4072 or email us at info@onemission.fund

Or, complete the form below.



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